Sell or Trade Terms

Last updated: October 7, 2026. Offers locked before this date keep the terms that applied when they were locked.

1. Who can sell or trade

  • You must be 18 or older.
  • You must own the device or be authorized to sell it, for example by your employer for a company device.
  • Before you sell, you must tell us if the device is financed, leased, under a phone contract, managed by an organization (for example a school or company, MDM), or locked to an account or firmware password.

2. Ownership and identity checks

To help prevent the sale of lost or stolen devices, we may ask for proof of ownership (such as a receipt) and government-issued photo ID, and we may check the serial number or IMEI. We ask only for what's reasonably needed. We keep these records only as long as needed for the transaction and as required by law. See our Privacy Policy.

Your confirmation that you own the device is important, but it isn't a guarantee of ownership. If a device turns out to be lost, stolen, or subject to someone else's claim, we may have to hold it, return it to its rightful owner, or report it as required by law. If you gave us false information, you may be responsible for the resulting losses.

3. Instant offers (listed popular devices)

  • For listed devices, our website shows an instant offer based on the model, storage, memory and condition you select.
  • When you click Lock in Offer, we hold that amount for 7 days. Bring or send the device within that time.
  • The amount is confirmed only after we inspect the device. If the model, storage, memory, condition or functionality differs from what you selected, we'll explain the difference and make a revised offer. You're free to decline it.
  • Used device values change over time. After an offer expires, a new offer is based on current values.

4. Other devices

For devices without an instant offer, the details you submit help us review your device. They aren't an offer. We make an offer after reviewing and inspecting the device, and it's valid for 7 days unless we say otherwise.

5. Sending a device by mail

If you'd like to send your device, we'll email you shipping steps before you ship, including who pays postage and how the parcel should be packed. If you decline our offer, we'll return the device to you at no charge.

6. Accepting an offer, payment and ownership

  • A sale happens only when you accept our final offer after inspection.
  • You choose payment by Interac e-Transfer or IdealofTech store credit. We'll confirm the payment timing when you accept.
  • Ownership passes to IdealofTech when you accept the final offer and we pay you. After that, the device can't be returned to you.

7. Your data

Please back up and remove your personal files, and sign out of your accounts, before you sell or trade. We erase the storage of every device we accept before it's resold or recycled. We don't access your files except as needed to confirm the device works.

8. Devices we can't accept

Devices reported lost or stolen, or locked to an account, organization or firmware password that you can't remove. Financed or leased devices can be accepted only if you're authorized to sell them. We may decline any trade-in.

9. Several devices

For several devices, contact us. We'll arrange an inspection and a combined offer.

10. Recycling

Devices we can't resell are sent for electronics recycling.

Contact

IdealofTech · 472 Taunton Rd W, Oshawa, ON L1L 0W1 · Contact form · +1 905 725 0097